Loading... Please wait...

Popular Brands

Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Orders placed outside of the 48 continental US states will be confirmed by phone, and various shipping options / rates discussed.

We ship within the 48 Continental US States by UPS Ground. The majority of our products are bulky, and express shipping can be prohbitive. If you need rushed delivery please contact us for a detailed shipping quote.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping rates for large items (eg dripperline coils and pumping systems) are calculated by volume. Our system automatically determines whether the rate is by weight or volume during checkout, and provides a reliable estimate.